As you would expect, we are taking this matter extremely seriously.
Our overriding priority at this time is, of course, the health and wellbeing of everyone within our business as well as that of our customers.
We are working with the plans we had put in place, to ensure uninterrupted service and we are trying to help as many of our customers as we can at this difficult time.
As you might expect, this has meant we are busier than normal so we would appreciate if you could bear with us as we try to help as many of you as possible.
We are keeping our business open, and as long as Government restrictions allow, we will continue to support you as best we can.
If you feel there is anything further, we can do to support you during these unprecedented times, please let us know.